The issue was identified on Android GO devices. Follow the steps below to fix this. Open Play Store Search for ‘Nova Launcher’ and install the app Now, goto Settings > Apps and Notifications > Default Apps > Home App and Select Nova7 Restart your phone The Install app option will now appear.
Troubleshooting
Sending Emails from within the Trackplan system
Sending (SMTP) Mail Server – There are 2 ways to send out emails from Trackplan. Use the Trackplan SMTP outgoing mail server – this is the default setting. We use “Sendgrid” for this service. Use your one of your own outgoing SMTP mail servers. You could also set up one especially for sending out […]
Clear & Reset Trackplan App site settings for Apple
If you have trouble logging into any of our Apps you may need to clear the cache and reset the site settings. Step 1. Open Settings on your mobile device and click on Safari Step 2. Click on Advanced Step 3. Click on Website Data Step 4. Search for the site you are looking for. […]
Clear & Reset Trackplan App site settings for Android
If you have trouble logging into any of our Apps you may need to clear the cache and reset the site settings. Step 1. Open Chrome on your mobile device and click the triple dot button in the top right of the screen. Step 2. Select Settings from the dropdown menu. Step 3. Select Site […]